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Weddings

The Kings Arms Hotel Reviews

The Kings Arms Hotel

The Kings Arms Hotel

Christchurch, Dorset
5.0 out of 5 rating, 24 reviews
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Reviews

5.0 out of 5 rating
24 reviews
  • Quality of the service
    5 out of 5 rating
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  • Professionalism
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  • Value for money
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  • Flexibility
    5 out of 5 rating
100% Recommended by couples

Badges

  • G
    Gemma Sent on 18/10/2023
    5 out of 5 rating
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    Our `Perfect Wedding

    We had our wedding at The Kings in June 2023. They made our dreams come true.
    They were professional and also kept a personal touch.
    Managed to always answer our e mails in a timely manner and accommodated anything we struggled with.
    The service was faultless and they went to a lot of effort to orchestrate it so we didn't see each other until walking down the aisle. They gave us an option of having the service only which made this affordable for us. We cannot thank them enough.
    Also, as a female only couple, we quite often feel out of place in wedding venues but at the Kings, we felt none of this.
    They seem to care about you and do what they can to give you your perfect wedding.
    We were also able to have our Dogs at the service, who were made to feel incredibly special!
    We LOVED the room and our guests ALL had a wonderful time.

    We cannot thank them enough.
  • Annabel
    Annabel M. Sent on 11/09/2023
    5 out of 5 rating
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    A beautiful day

    We got married at the Kings Arms in May 2023, since then we have had so many people comment on how lovely the venue was and how much they liked the food!

    Staff were attentive nothing was too much for our wedding planner Sinead and the coordinator on the day (I sadly haven’t remembered his name!)

    We did have a couple of minor issues but in the scheme of things these did not impact our day, one of our guests place settings was removed however this was quickly resolved and the music for our wedding breakfast was not played, I did ask one of the waitresses and she said it was playing just quietly however I am confident this wasn’t the case as I had the device for the music!

    As I say these were only minor details to us and overall we had a truly lovely day and overall staff were so helpful and attentive.
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  • E
    Eleanor F. Sent on 17/07/2023
    5 out of 5 rating
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    Perfect venue for our wedding day

    We had a great experience at the Kings from start to finish with organising our wedding.
    Everyone was so helpful before and on the day, big thank you to Kayleigh, Dean and all the team for everything. Nothing was too much trouble and the team were so flexible with our personal touches. We couldn’t have picked anywhere better!
  • S
    Sam Sent on 25/09/2020
    5 out of 5 rating
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    Our Wedding (during a pandemic)

    We couldn't have had a better day, we had had to downsize our original plans and change venues due to the COVID restrictions. With the amazing help of Sam Clayson at the Kings Arms we managed to arrange our whole wedding in 2 1/2 weeks. Sam was always on hand with ideas of how to make the best of the day and recommendations of local suppliers. We could amend the standard packages in order to make the event our own. As we couldn't have entertainment under the restrictions it was Sam's idea that we had a quiz which all the guests absolutely loved.

    We could taste the menu choices to get the combination right beforehand, we could go in the day before and make sure everything was set up ready which put our minds at rest.

    The food was excellent, the service was very professional but made everyone feel relaxed, no one managed to get to the bottom of their glass before it was refilled. All our guests had a great time and were highly complimentary on how much they had enjoyed the reception and how lovely the food and drink were.

    I am pretty hard to please but I truly can't fault anything and would highly recommend this venue.

    Thanks,
    Claire & Richard
  • M
    Mr. Sent on 12/12/2018
    5 out of 5 rating
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    Polite & Professional

    Hi Chamane,

    Incredible wedding day you supplied us, extremely happy, everything was smoothly run, food was excellent, congrats to Chef as usual, you have one very happy bride and a groom fellow wedding expert who is also impressed and happy of how the hotel staff run round to do everything they could to make my beautiful bride really happy and relaxed. She was completely relaxed on her day, even on her walk down the aisle, you had all done an amazing job of making her feel awesome!

    I have to also praise the cleaning staff of the rooms as they handed in our iPad she had left behind in our room under the bed sheets! Bar staff were as usual polite and professional and I loved seeing all the familiar faces
    Special thanks and applause goes to Kinga as always she was immense in her attention, don’t know how she keeps it up all day.

    Looking forward to seeing you and the team again soon!
  • E
    Elaine Sent on 11/12/2018
    5 out of 5 rating
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    Amazing Staff

    Dear Sam,
    A massive thank you to yourself and all the wonderful staff at The Kings Arms Hotel for making our special day so amazing. We had a fantastic time as did all of our guests.
    You have such a positive and professional energy, you are quick to respond and answered all of our questions, you gave us total confidence, it was a pleasure to work with you.
    All of the staff on the day were amazing from breakfast through to night time, everyone works so hard and never stops smiling - great customer service.
    Look forward to seeing you again,
    Elaine & Rob X
  • P
    Phoebe Sent on 11/12/2018
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    Everything we had hoped for

    Thank you so much for being part of making our day everything we had hoped for!
    You & the team at the kings are amazing.
    Thanks so much.
    Love, Jacqui & Phoebe
  • M
    Mr. Sent on 11/12/2018
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    Hopkins Wedding

    Hi Chamane,

    Hope your well.

    Ollie and I wanted to thank you for all your help in the run up to the wedding and on our big day. You were so helpful from the moment we met you and you have made the whole experience a lot less stressful. We had the most amazing day getting married at Kings and we have had so many comments on how helpful the staff were and how lovely the whole hotel was.

    Please also pass out thanks to the team.

    Thank you again for everything.

    Mr and Mrs Hopkins
  • M
    Mr. Sent on 12/12/2018
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    Can we do it all again!

    Thank you so much for all of your help with the organisation and planning of our wedding. We had a truly lovely day and everything went smoothly. Kinga and Samantha looked after us very well on the day as well. I would love to do the day all over again! It is a lovely venue and we are very glad we chose the Kings Arms.

    Thank you again!

    Gemma
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