Clearwell castle , my not so perfect day !
By Lisa peacock, on 09 Mar 2014
Just thought I had to write a review ,about clearwell castel !
I recently got married there and the venue and reviews were amazing . Now my wedding is over I can clearly see why . Most of my day was what you could describe as perfect ,apart from my evening reception buffet ,to which my guests were served undercooked food !!!
To say I felt deeply disappointed by this error was an understatement. I complaining to the wedding planner and head office via email to seek reasoning why this error had occurred and they just failed me and said there was no error found on their behalf ? . I have a food hygiene certificate myself so clearly now when food is edable and when food is not ! My only regret is not taking a sample of the food on the evening to prove to environment services that this did actually happen . I just want clearwell to acknowledge failure in the food standards on the evening of my wedding , as no bride wants this on their big day . So if you are thinking of booking with clearwell castel ,you might want to avoid the evening reception buffet ,the day food was exceptional though , just a shame the evening was ruined .
By Rhianydd and Paul, on 18 May 2011
We could not have chosen a more perfect venue or experience! All of our guests commented on how good the food was, it was perfectly done. Suzanne our Front of House Manager was especially good and made our day perfect! It was truly exceptional, well done to all involved.
By Vicky and Darren, on 18 May 2011
Vicky and I could not have asked for a better wedding and the Clearwell Castle team were fantastic!! I supply catering staff to a lot of companies so I understand the difficulties involved and you were faultless.
I just wanted to say thank you to Clearwell Castle for ensuring that we would never forget our special day.
Amazing Wedding Day
By Sarah and Paul, on 18 May 2011
We cant thank Clearwell Castle enough for giving us an amazing wedding day we will always remember, everything was perfect. The guests haven't stopped talking about how wonderful the day and venue was, how gorgeous the food tasted and those who stayed were totally blown away by the spectacular rooms in the castle.
Throughout the whole planning we always felt in very good hands and everyone did such a good job of organising everything.
Extremely High Standard
By Samantha and Glen, on 18 May 2011
We got married in March 2011 and could not have asked for a better day. Every member of staff at the Castle was polite and went out of their way to fulfil our needs. Everything was kept clean and tidy all day and to an extremely high standard.
By Sarah and Chris, on 18 May 2011
We want to thank Clearwell so much for all their help and professionalism in making our wedding day the best day of our lives.
Everything was perfect, including the weather! The setting is beautiful and it meant so much to know that such an important day was being dealt with by such a professional but approachable team.
Thank you so much for all your organisation and help on the day and in the run up Clearwell Castle!
They really did make our wedding day perfect.
By Amy and Gavin, on 18 May 2011
We got married on 12th March 2011 at Clearwell Castle. Many of our guests commented on how well we had done in organsising our wedding at such short notice but we quickly pointed out to them that there was no way we could have done it without the help from the fantastic staff at Clearwell. Having them with us all day made everything run so smoothly and meant we were able to relax and enjoy our special day. I can not thank everyone at Clearwell Castle enough for making our wedding an absolutely amazing day.
By Sophia and Richard, on 18 May 2011
There is only one word that can describe how we feel about our wedding day 'Perfect'. Our day was so amazing! We got married on 27th March 2011 and from arrival in the cottage to our departure 2 days later the transition from single to married was seamless!
The venue is breathtaking, the food was divine and the service was impeccable!!! We had the fairytale dream wedding that we have always wanted; and know that both ourselves and our guests will cherish the day for many years to come!
By Sarah and David, on 18 May 2011
We would like to say how much we appreciate all of your support on and before the day. You made it truly perfect. A special thank you to our Front of House Manager Suzanne.
By Jo Wright and David King, on 06 May 2011
We planned our wedding at Clearwell Castle in just 5 weeks and it was simply amazing. We got married on Tuesday 15th February 2011.
Val our wedding co-ordinator was absolutely brilliant and ensured that the whole day went without any problems. She really did look after us and our guests.
The food was scrumptious and there was so much of it... I started the day feeling that my dress was slightly loose… which was not the case by the end of the day!
We would recommend Clearwell Castle to anyone!!
By Catherine Kingsman, on 02 Feb 2011
Absolutely perfect in every way- totally exceeded my expectations.
Food amazing, staff amazing, castle amazing
Word of warning though do not use Lavenders Blue Floristry in Mitcheldean- flowers totally wrong and no reply to several complaints!
By Kate Gilday, on 27 Aug 2010
My husband and I got married at Clearewell 26th October 2009 and the only way I can describe it is...simply perfect. The staff are amazing, offering outstanding service throughout the whole day and the food is amazing too. Our front of house manager (Sally) could not do enough to make the day go smoothly...even noticing that a guests name was missing from our seating plan- that is how much attention they pay to detail. Nothing was to much, or too little. Our guests commented on the beautiful surroundings and many said how it was the best wedding and venue they had ever been too. Clearwell is worth every penny for your wedding day...it is magical. If you can afford it... book it now! It you can't afford it, save so you can!