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Persistent Spammers & Deleted posts

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  • Persistent Spammers & Deleted posts

    Threads are often bumped up by spam posters whose posts are soon deleted afterwards.

    Why do they still have active accounts when every single one of their posts are deleted for spam?

     

    There have been a few instances of these users commenting on very sensitive threads, which if their account was blocked wouldn't happen.



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Any chance of feedback on this?



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Is this part of the forum even being monitored? Can you please answer this query, even just to tell me you are looking into it or explain why it can't be done?

    I can name two of them as they do this almost daily.



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Mrs C:

    Threads are often bumped up by spam posters whose posts are soon deleted afterwards.

    Why do they still have active accounts when every single one of their posts are deleted for spam?

     

    There have been a few instances of these users commenting on very sensitive threads, which if their account was blocked wouldn't happen.

    This is monitored and acted upon accordingly.

    Darren Noel
    hitched.co.uk
    darren.noel@hitched.co.uk
    08700 112545

  • Re: Deleted posts

    The post is removed but the thread still gets bumped as a result... if all they do is spam why not block them?



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Mrs C:
    if all they do is spam why not block them?

    Any answer on this?



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Mrs C:

    Mrs C:
    if all they do is spam why not block them?

    Any answer on this?

    This is happening again today... any update on why these persistent spammers can't be blocked for breaking the rules?

     

    http://www.hitched.co.uk/chat/content/ForumRules.aspx

    Post any spam. People posting spam will be instantly and permanently banned and their posts will be deleted.



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Mrs C:

    Mrs C:

    Mrs C:
    if all they do is spam why not block them?

    Any answer on this?

    This is happening again today... any update on why these persistent spammers can't be blocked for breaking the rules?

    http://www.hitched.co.uk/chat/content/ForumRules.aspx

    Post any spam. People posting spam will be instantly and permanently banned and their posts will be deleted.

    ???



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Any answer on this? Is this feedback forum being checked by Hitched?



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Hi,

    We do try and manage repeat spammers.  There are a mixture of techniques we use which don't really want to spell out otherwise it helps them think about how to get around them.

    I think we are pretty hot on dealing with them once they are reported but it is very tricky to spot them all as they register.

    Dean

     

  • Re: Deleted posts

    Thank you for responding. Still not an answer to my question but after this length of time I can only assume that I won't get one.



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    Mrs C,

    I'm a commercial member (so pay to have a link to my own website on forum posts).

    I reported a member for linking to her commercial websites last night - the post is still visible.

     

    This occurs quite a bit, and is very annoying - the offerder in this instance is a TOG - apparently doing well, but obviously can't be bothered to pay the small fee to Hitched.

     

    If Hitched can't actively police this, then I'll be passing my business elsewhere.

    I see hitched as a business, and so by taking my money for commercial membership, they should protect use from spammers and other abusers.

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  • Re: Deleted posts

    It is such a shame to see genuine HIB feeling forced out for something so simple.

    If they constantly spam, delete the account. It's that simple!



    Married since 19.O3.2O11

    Dress for Sale: http://www.preloved.co.uk/adverts/show/104086706/jonathan-james-couture-wedding-dress-1012.html

  • Re: Deleted posts

    keely12:

    There are a mixture of techniques we use which don't really want to spell out otherwise it helps them think about how to get around them.

    And then one spams the spam thread!!

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