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  • Deleted as agreed

    .

  • Re: Starstruck designs by dm

    Makes me so angry to read stories of brides being let down without a simple call or email to advise of the current situation.

    I'd get in touch with trading standards as another hitcher went through the Small Claims Court when her order never arrived and she got the money back. x

      

    Hitcher Discount of 10% off available on jewellery and hair accessories.

    www.lynseysdesigns.co.uk     www.facebook.com/lynseysdesigns1

  • Re: Starstruck designs by dm

    This is the same company that had lifted pics from another website to advertise Table Plans until she was asked to remove them, so they were not her work.

    Bespoke Silk Florist ~ Venue Dresser ~ Chair Cover Hire ~ 

    AisleBeYours  Design Albums  Reviews  Email Us


     

  • Re: Starstruck designs by dm

    .

  • Re: Starstruck designs by dm

    I'm not sure what Trading Standards might be able to do but worth a call anyway. They might already be aware of a problem with her and then they might take it more seriously. Even though you have some of the order it still hasn't been fulfilled so the contract hasn't been met.

    Good luck x

      

    Hitcher Discount of 10% off available on jewellery and hair accessories.

    www.lynseysdesigns.co.uk     www.facebook.com/lynseysdesigns1

  • Re: Starstruck designs by dm

    Thats really rubbish hun!

    I would consider reporting it with trading standards, you never know, a few other people may have complained but they may need 1 more case before they can do anything.

    Married 25th June 2010

  • Re: Starstruck designs by dm

    .

  • Re: Starstruck designs by dm

    Argh, how infuriating! I really hope she refunds you quickly!!!

    Married 25th June 2010

  • Re: Starstruck designs by dm

    unbelievable Confused

  • Re: Starstruck designs by dm

    arrggggh i am so infuriated for you! i can't stand unreliable people, especially those who blatantly lie to cover up. definitely don't let her get away with it xx



  • Re: Starstruck designs by dm **UPDATE**

    • LG22
    • Not Ranked
    • Joined on 15-Mar-2010
    • Posts 1

    Hi All

    I have been following the posts regarding this company for a few days and have to say im really shocked, my sister used this company last year and they were fantastic she had no problems whatsover, so in Octobeer last year i contacted them to do my stationery, i have to say i have had no problems at all the communication has always been there apart from a couple of weeks where they were having some refurbishments, i recieved the first part of my order two weeks ago and have to say it was perfect the second arrived on friday and was the same. Im really sorry to hear you have had problems with them but i do know she had some new staff because i spoke to Louise last week (the new girl and i have to say she wasnt very helpful) I think that maybe she was telling you the truth and that unfortunatly your order was wrong because of this girl as after reading your post you said that some bits were good and some were bad maybe the bits that were bad were really made by the new girl. I know for a fact that the buisness is open and after you mentioned ebay i checked and they are registered at the same location. Maybe you should call her to find out what happened as from your post it seems that you hadnt called her yourself and that your Other half had. Just a suggestion Hopefully that might clear a few things up for you as she is really friendly.

    Laura x

  • Re: Starstruck designs by dm **UPDATE**

    (We should request that Hitched make a troll smiley!)

    Really sorry to hear all of this though & I hope that you do get a full refund.  Also I do think that if a product smells of cigarette smoke it is a massive thing!

    Just another stress you don't need in the lead up to a wedding.

    Katie Vale Designs

    Bespoke Headwear & Accessories, hand-made for you.

     www.KatieValeDesigns.com

    info@katievaledesigns.com

     

     

     

     

  • Re: Starstruck designs by dm **UPDATE**

    WKVS

    I dont think cigarette smoke is a small thing - neither is blatantly lying to you about delivery.

    Hope you get your money back, and I would definitely contact TS.

  • Re: Starstruck designs by dm **UPDATE**

    .

  • Re: Starstruck designs by dm **UPDATE**

    How convenient for someone's first post to be defending poor service received by a regular hitcher!

    I also think the smoke smell is more than just a minor issue.

    Also, trying to blame a poor employee... Quality Control?! Any reputable person should surely want to check things that people are sending out on their behalf??

    Hope you get your refund

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