We went back to view a venue second time around with the idea of booking and paying a deposit, the first time we went we met the event coordinator and she was lovely and all the things we said we liked to do would not be a problem and even suggested ideas that might work better and we left all happy and dreamy thinking we had found our venue.
On the second visit we met the event manager and omg completely different story... she was late for our appointment which ok is no biggie but then said "i didn't have time to get your file"...to which we are both thinking well just go to your office and get it then....anyway as OH and i have/do work in the industry we were very organised and had all our plans drawn up so went through everything with her again and she was very dismissive and rude (even to the point of saying we should get married at a different time (whats wrong with 3pm wedding all our other timings were synced perfectly ??), and to make sure our guests only arrive 15 mins before the ceremony otherwise they would be an inconvenience if they arrived before, she couldn't seem to comprehend that some guests would be travelling a fair distance so judging traffic to get there only 15 mins before would be impossible made me envisage people being made to wait in the car, I must point out that this venue is a country house hotel with acres of land, various buildings with restaurants and bars open to the general public so cant see what would be inconvenient about a few guests going to the bar before if they wished and we were only planning a wedding for 25 people so even if all of them turned up an hour before they would still be plenty of space in the bar and outside areas!! OH and I both later discovered that we were both thinking of walking off at this point.
We asked to look at the function rooms again which in her eyes meant i will open the door half way and let them have a peek...i had lost my patient and courtesy's by this point so we just pushed the door and walked in.
When it came to discussing evening food that was the final straw basically said we have to provide something more substantial then our proposals because I do not want all your guests getting drunk...our guests would have just eaten a 7 course meal at 5:00 they wont have any room for anything substantial!!!!! And insinuating all my nearest and dearest are drunkards....
I took great pleasure when i replied to her email with a new quote (which might i add was a lot higher for a lot less then the original quote) exactly what i thought of her and her service and copied in the Hotels general manager.....when she phoned to apologies i loved how awkward it was and the fact she was lost for words and didn't really know what to say....needless to say i ended the conversation with i would never want to start my wedding journey at any venue on such a bad note so i would not be making a booking...i would love to have been a fly on the wall when she had to explain to her manager she has just lost a £10k + booking.
like the murphys i'm not bitter
Hitched Awards 2012 Joint Funniest Hitcher (apparently) & Best Flasher