Rant and stomps feet!
I bought my wedding shoes 4 weeks ago on Tuesday and when I bought them I paid in full and they had to get them ordered in as I wanted them in white not ivory and i was told this would take up to 2 weeks. Fair enough. I'm in no rush (they don't know this!). I rang them after the 2 weeks to see if they were in, i was told no not yet but in next few days and they would call me. I give them a week (3 weeks after ordering) and ask are they in yet, they say no they take 3.5 weeks to come in. I moan saying that i was told 2 weeks previously, then a few more days but nothing i can do so i say ok and they'll call me. I did say I need then asap for a dress fitting cos my dress has come in (complete lie but it could be true, but that's besides the point!). Still no phone call! Today i called them at 4.30 asking for my shoes again. Person who answered the phone was rude and said oh your the one that keeps ringing (i wouldn't ring if my shoes came in when you said they were going to!) and said they we're in and she'd call the supplier and call me back. I wait half an hour and still no phone call... so i call them back. Straight to automated messages 'Sorry the shop is closed!'. I would like a 'sorry we can't get in touch with suppliers phone call' at the very least. I'm pissed off now. I want my shoes.
Should I...
A. leave them a very snotty voicemail?
B. Snotty email?
C. Call in the morning?
D. Go to shop and make a big scene and go all bridezilla on their ass!?
E. Something else!
The thing is if they said it would take 6 weeks I would have been fine with that, but to say 2 weeks and to say we'll call you back but 4.5 weeks and no phonecalls! GRRRRR!
I'm glad I didn't get my dress from them!